MBA 541 - Sales Success and Contemporary Customer Interactions

Course Description: The focus of this course is to familiarize students with the latest findings, strategies, and techniques in the area of interpersonal customer interaction and more specifically presenting value in the sales function. Emphasis will be placed on increasing sales success through uncovering customer needs, engaging in customer empathy, and strategies to increase the closing of sales.

Credit Hours: 3

Course Repeatability: Course may not be repeated Maximum Repeatable Hours: 3

ADDITIONAL COURSE INFORMATION

Equivalent Courses: None
Undergraduate Crosslisting: None

Click here for the Spring 2025 Class Schedule.