SCM 575 - Quality Management and Improvement
Course Description: The objective of this graduate course is to examine the primary quantitative and qualitative tools and methods used to monitor and control quality in organizations and evaluate the ways in which quality can be improved. Included in the course are such topics as the historical development of quality management, the seven basic tools for quality improvement, and management strategies for implementing world class quality improvement strategies. Particular emphasis is placed on the statistical tools used in control chart analysis and process capability study.
Credit Hours: 3
Prerequisite Courses: MBA 516
ADDITIONAL COURSE INFORMATION
Equivalent Courses: MBA 516
Click here for the Spring 2023 Class Schedule.