Apr 16, 2024  
2020-2021 Graduate Catalogue 
2020-2021 Graduate Catalogue Archived Catalogue

CMR 528 - Individual and Organizational Problem Solving and Decision Making

Course Description: This course is the Capstone Course for students graduating with a concentration in Domestic, Social and Organizational Conflict Transformation.  The course will integrate theories of organizations at different levels of analysis (micro/intra and interpersonal, and macro/organizational), and a problem-solving process that managers and executives can use to identify and resolve organizational problems.  Students will work through multiple cases of organizational problems at all levels in small groups and the entire class.  They will learn to apply a 4-step process to diagnose and resolve organizational problems: 1) identify the problem; 2) diagnose root causes using the ‘Five Whys’ technique; 3) identify possible solutions; 4) evaluate solutions and choose optimal one(s), taking into consideration likelihood of success and difficulty of implementation.  Students will apply basic theories of Organizational Behavior (OB), including the individual (motivation, satisfaction); interpersonal (group processes) and organizational (structure, process) to the situations. 

Credit Hours: 3

Corequisite Courses: None
Prerequisite Courses: None
Additional Restrictions/ Requirements: None
Course Repeatability Course may not be repeated


Equivalent Courses: None
Undergraduate Crosslisting: None
Additional Course Fees: None
Course Attribute: None

Click here for the Fall 2024 Class Schedule.