2020-2021 Undergraduate Catalogue Archived Catalogue
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REC 330 - Excellence in Service Quality
Principles of managing and delivering excellent service quality tourism, hospitality, and recreational organizations or agencies. Emphasis on how to design a service plan, formulate service design, develop a service culture, and organize service delivery and recovery.
Credit Hours: 3
Prerequisite Courses: REC 375
Additional Restrictions/Requirements: REC majors and minors only or by permission of instructor.
Course Repeatability: Course may not be repeated. Maximum Repeatable Hours: 3
Click here for the Fall 2024 Class Schedule.
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