2012-2013 Graduate Catalogue Archived Catalogue
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CMR 537 - Crisis NegotiationCredits: (3) Students will learn strategies for resolving high conflict/crisis situations including workplace violence scenarios, domestic violence disputes, robberies, situations on college campuses, crises where hostages are involved and other potentially dangerous situations. The course takes students through a number of steps in understanding how to resolve the different types of crises, beginning with active listening and concluding with behavioral change. Principled Negotiation, the Breakthrough Strategy and the importance of saving face are incorporated into the process.
Click here for the Spring 2024 Class Schedule.
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