Feb 05, 2023  
2015-2016 Graduate Catalogue 
2015-2016 Graduate Catalogue Archived Catalogue

CMR 537 - Crisis Negotiation

Credits: 3
Students will learn strategies for resolving high conflict/crisis situations including workplace violence scenarios, domestic violence disputes, robberies, situations on college campuses, crises where hostages are involved and other potentially dangerous situations.  The course takes students through a number of steps in understanding how to resolve the different types of crises, beginning with active listening and concluding with behavioral change.  Principled Negotiation, the Breakthrough Strategy and the importance of saving face are incorporated into the process.

Click here for the Fall 2022 Class Schedule.