Nov 23, 2024  
2012-2013 Undergraduate Catalogue 
    
2012-2013 Undergraduate Catalogue Archived Catalogue

OPS 375 - Quality Management

Credits: 3
Prerequisite: OPS 370 . This course introduces quantitative and qualitative concepts and applications of quality management in manufacturing and service organizations. Topics include quality design, continuous improvement, cost of quality, employee involvement in quality, team building for quality, quality circles, service quality, statistical process control, and the relationship among quality, productivity, and competitiveness.


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