CMR 538 - Intercultural Dispute ResolutionCredits: (3)
Many mediators think that intercultural dispute resolution is based primarily on considerations of race, ethnicity, or national origin. Research has shown that the experiential models we most rely upon are those we learned from the cultural community in which we were raised during our formative years. We tend to respond to conflict in the ways we learned from our own culture group. In this sense, our approach to resolving conflicts is both patterned and culturally grounded. ADR professionals must consider these patterns when facilitating dispute resolution. Learn the characteristics, strengths and weaknesses of the four Intercultural Conflict Styles.
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