Sep 20, 2020  
2019-2020 Undergraduate Catalogue 
2019-2020 Undergraduate Catalogue Archived Catalogue

REC 330 - Excellence in Service Quality

Principles of managing and delivering excellent service quality tourism, hospitality, and recreational organizations or agencies. Emphasis on how to design a service plan, formulate service design, develop a service culture, and organize service delivery and recovery.

Credit Hours: 3

Prerequisite Courses: REC 375  
Additional Restrictions/Requirements: REC majors and minors only or by permission of instructor.
Course Repeatablility: Course may not be repeated. Maximum Repeatable Hours: 3

Click here for the Fall 2020 Class Schedule.