2014-15 Undergraduate Catalogue Archived Catalogue
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OPS 375 - Quality Management Credits: 3
Prerequisite: OPS 370 . This course introduces quantitative and qualitative concepts and applications of quality management in manufacturing and service organizations. Topics include quality design, continuous improvement, cost of quality, employee involvement in quality, team building for quality, quality circles, service quality, statistical process control, and the relationship among quality, productivity, and competitiveness.
Click here for the Fall 2024 Class Schedule.
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